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Submitting Electronic Claim Protests (SIDES)

A Solution

SIDES is a free electronic system that uses a nationally standardized format to easily respond to UI information requests, attach documentation when needed, and receive a date-stamped confirmation of receipt.

If you would like to receive or respond to UI information requests electronically, please enroll for SIDES using TaxNet.

Options

Why should I consider SIDES?

The SIDES website provides an easy, efficient and secure way to electronically post responses to information requests from state agencies.

  • Eliminates delays related to paper mail delivery;
  • Allows more time to gather information and respond;
  • Ensures more complete information is provided through standard validations and business rules;
  • Reduces time-consuming follow-up telephone calls;
  • Reduces paper handling, staff time and postage costs;
  • Keeps UI tax rates lower by reducing improper payments.

Potential Cost Savings

SIDES also addresses two of the largest causes of UI overpayments;

  1. Incorrect initial eligibility decisions (job separation issues) and
  2. Working while receiving UI benefits

Additional information is available at http://info.uisides.org

Learn

SIDES E-Response - Employer Training Guide: (pdf) A step-by-step guide for the SIDES E-Response process.

Registration Instructions: For employers who do not have a TaxNet account.