The frequently asked questions (FAQs) provided below highlight topics and specific questions that employers often ask IDES.
For questions not addressed here, type a keyword or phrase in the search box at the top of the page, or contact us.
| Questions |
Answers |
| Are you a new employer and need to register or file with IDES? |
If so, your newly created employing unit must file a UI-1 form with IDES within 30 days of start-up... |
| What are the Quarterly Filing Requirements for Employers? |
Employers must file wage reports (Form UI-3/40) and pay contributions in the month after the close of each calendar quarter - that is, on or before April 30, July 31, October 31 and January 31... |
| What Are Employer Contribution (Tax) Rates? |
State Experience Factor & Employers' UI Contribution Rates (EA-50)... |
| Which browser works best with TaxNet? |
The website is best viewed with Internet Explorer 8 and above. Select the Download button below to be directed to the Internet Explorer download site.

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| How do I find out my username or password for Illinois JobLink? |
Call the Illinois JobLink Help Desk. For both username or password retrieval, you'll be asked for the employer FEIN in order to locate the account. |
| Are you a Small Employer? |
An employer whose contribution rate is 5.4% or higher and whose total quarterly wages are less than $50,000 pays contributions at 5.4% in that quarter... |
| Will employers be able to submit unemployment benefit claim protests electronically? |
In early 2013, IDES plans to implement the SIDES E-Response website. For employers with a limited number of UI claims throughout the year, the SIDES E-Response website provides an easy and efficient portal for electronically posting responses in a secure, electronic and nationally-standardized format in which they can easily respond to UI information requests, attach documentation when needed and receive a date-stamped confirmation of receipt. |
| What is a benefit charge protest (a BEN-118 or BEN-118R)? |
An employer who was determined to be the chargeable employer is mailed a notification identifying the worker, number of weeks collected and the total charge amount at the end of each quarter. If the former worker collected benefits, a taxable or reimbursable employer can contest these charges. |
| How are unemployment rates calculated? |
The national unemployment rate is produced through a monthly household survey conducted by the U.S. Census Bureau for the U.S. Bureau of Labor Statistics... |
| As an employer, what are my options for paying UI taxes? |
Options for paying UI taxes... |
| Where do I send my New Hire report? |
Illinois New Hire Directory, P.O. Box 19473, Springfield, IL, 62794-9473 or fax data to: 1-217-557-1947 (24-hour fax line)... |