Individuals employed at a riverboat gaming operation are required to hold a license. A licensee may perform any activity included within the licensee's level of occupation license or any lower level.
There are three levels of occupation licenses for gaming workers in Illinois.
LEVEL ONE - People who have authority to develop or administer policy, long-range plans, or to make discretionary decisions regulating gaming operations; people responsible for major sections within the casino or its property, even if no gaming is conducted in the area (such as a hotel or restaurant). Level One occupations include chief of security, casino manager, audit manager, and table games manager.
LEVEL TWO - Employees who operate or maintain casino games, or who come in contact with gaming money, chips, tokens, credit slips, etc., but who are not supervisors. Level Two occupations include accountants and financial controllers, card dealers and other table game workers, and cashiers.
LEVEL THREE - Employees who work in an area where gaming is conducted, or in areas that directly affect gaming, but do not conduct the games or come in contact with gaming money, chips, tokens, credit slips, etc. Level Three occupations include housekeepers in casino area, non-gaming maintenance staff in casino area, waiters/waitresses in casino area, and security guards.