Office Opens June 27; Most Services Available at Website
CHICAGO - The Moline service center on 16th Street will relocate to Rock Island on 42nd Street, the Illinois Department of Employment Security said today. The Moline office will close after business hours on Friday, June 24. The Rock Island office will open for business on the morning of Monday, June 27.
The new address will be 500 42nd Street, Suite 1, Rock Island. The new telephone number will be (309) 794-3600. The old telephone number will remain active for a short period of time as a convenience to customers. Claimants can visit any service center that is most convenient for them.
Office hours for all service centers are Monday-Friday, 8:30 a.m.-5 p.m. Claimants with questions about this move or other services can call (800) 244-5631. Claimants can obtain services at any center, not just the office closest to where they live.
All services, including applying for unemployment insurance benefits, certifying for those benefits, and switching payment method to direct deposit, are available at www.ides.illinois.gov Using the website allows customers to conduct business when it is convenient for them because the services are available outside standard office hours.
Customers are strongly encouraged to enroll in the direct deposit program rather than receive benefits on a debit card because they already know the rules governing their existing bank accounts. There are no fees associated with the debit card when used inside more than 5,000 Illinois banks that accept the branded debit card. Free transactions are available at point-of-service counters that accept the branded debit card. Customers can request cash back after qualifying purchases. Direct deposit is a simple, smart and secure way to receive benefits.
The Illinois Department of Employment Security supports economic stability by administering unemployment benefits, collecting business contributions to fund those benefits, connecting employers with qualified job seekers, and providing economic information to assist career planning and economic development. It does so through nearly 60 offices, including Illinois workNet centers.