IDES - FAQs by Employer

FAQs by Employer

FAQs by Employer

​​FAQs by Employers

The frequently asked questions (FAQs) provided below highlight topics and specific questions that employers often ask IDES.
 
  • What advantage can be gained by listing job openings with IDES?

    IDES uses an Internet-based job search tool that features current job openings called Illinois JobLink. Unlike most other online job posting sites creating an employer account doesn't incur any additional cost. Plus, it's fast and easy! Registering with Illinois JobLink provides access to member only features and services that assist you in finding employees.

    • Search our internet based system of thousands of resumes.
    • Save your searches and eliminate the need to conduct repeated searches for the same information.
    • Access local and statewide Labor Market Statistics.
    • Additional resources available for managing and growing your business.

    Take advantage of Illinois JobLink by registering today!


  • How do I file my Monthly Report via TaxNet?

    ​If you are a new user to TaxNet click here to create an account.

    Monthly Report (CSV) File Format Guide (pdf)

    Effective Dates (based on # of Employees)
    250 or more - January 2013
    100 - 249 - July 2013
    50 - 99 - January 2014
    25 - 49 - July 2014
     

  • As a new employer, do I need to register and file with IDES?

    ​If so, your newly-created business (employing unit) must register with IDES within 30 days of start-up. Employers can register electronically through the Illinois TaxNet website. 

    Submit a completed and signed UI-1 form, "Report to Determine Liability Under the Illinois Unemployment Insurance Act".

    See Fast Facts for Employers​ for an overview of the unemployment insurance program in Illinois.


  • What are the Quarterly Filing Requirements for Employers?

    ​Employers must file wage reports (Form UI-3/40) and pay contributions in the month after the close of each calendar quarter - that is, on or before April 30, July 31, October 31 and January 31.

    Although IDES sends quarterly tax packets to most employers, it is still an employer's responsibility to obtain the proper forms and file on time even if a packet is not received. Nonprofit and governmental organizations are also required to file wage reports, although they may reimburse IDES for benefits paid rather than making quarterly contributions.

    The department requires that employers use the forms and return mail envelope in the quarterly packet. However, in cases where this is not possible, mail completed forms and payments to:

    IDES
    P.O. Box 19300
    Springfield, Illinois 62794-9300

    For more IDES employer contact information, or call:

    • The Employer Services Hotline, at 800-247-4984
    • The Tax Hotline TTY number is 866-212-8831.

  • How should an employer file quarterly and monthly contribution (tax) and wage reports?

    File quarterly Contribution & Wage Reports (UI-3/40) and Monthly Wage Reports via Taxnet.​


    Effective Dates (based on # of Employees)
    250 or more - January 2013
    100 - 249 - July 2013
    50 - 99 - January 2014
    25 - 49 - July 2014
     

  • What are an employer's electronic (paperless) filing options?
    Effective 3rd Quarter 2013

    The Rules of the Illinois Department of Employment Security (56 Ill. Code 2760.140) have been changed to require employers with 25 or more employees during the prior calendar year to file their Quarterly Contribution and Wage Report (UI-3/40) electronically.

    Magnetic media, such as, diskette, CD or cartridge will no longer be approved filing methods for Quarterly Reports after the second quarter of 2013.

    The ONLY approved filing methods for Quarterly UI 3/40 Reports are:
    1. TaxNet Manual Entry
    2. TaxNet File upload
    3. TaxNet File import 
    4. Fed/State Employment Taxes Program (FSET) - a program for large employers and payroll companies to electronically file and pay both their federal and Illinois employment taxes.
    5. Zero Wage Telefiling at 1-800-793-6860
    6. FTP

    File Format Guides

    Our quarterly filing guides are available for download below in the Adobe PDF Format. Download a free copy of Adobe Reader at the Adobe website.

  • Which browser works best with TaxNet?

    Internet Explorer 8 and above. Visit the Microsoft Download Center to obtain various versions of the browser.

    Link to make electronic filing and payments via Taxnet

     


  • As an employer, what are my options for paying UI taxes?
    Illinois TaxNet - debit 
    You can file your report and pay via Automated Clearing House (ACH) debit transaction by using Illinois TaxNet

    Electronic Funds Transfer (EFT) - credit 
    Using an ACH credit option, this service assures your payment will take only 24 hours to process and the funds will clear your bank account the next day. Please call the TaxNet Hotline at (866) 274-5697 to set up your Electronic Funds Transfer (see instruction guide).
     
    Payments by Credit Card - credit or debit 
    • IDES accepts MasterCard, Visa, Discover and American Express credit and debit card payment via Paybill. 
    • You can use Paybill online or through a telephone option. To use this payment method, you must have the payment coupon code which is located at the bottom of each UI-3/40 form or collections document the Department mails. The employer will be asked to enter the 27 digit code located at the bottom of the coupon
    • The web site address for credit or debit card payments is https://www.paybill.com/IDES. The site will provide step-by-step prompts. The process generally takes 5 to 10 minutes. 
    • Employers may use the new telephone option by calling (866) 268-3956 and following the step-by-step prompts. The process takes about 5 to 10 minutes to complete. 
    • The Service Provider charges a convenience fee to process credit/debit card payments. This fee is paid directly to the service provider. IDES does not receive any portion of this convenience fee. 
    Employers may contact the Department with questions about these new options.
    The credit card and debit card information furnished to the service provider is not disclosed to IDES. 
     

  • What are Employer UI Contribution (Tax) Rates?

    ​State Experience Factor & Employers' UI Contribution Rates (EA-50):

    2014 | 2013 | 2012 | 2011 | 2010

     

    ​Rates ​Maximum ​Minimum ​Taxable Wage Base
    ​2014 8.550%​ 0.550%​ $12,960​
    2013​ ​8.950% ​.550% ​$12,900
    ​2012 ​9.450% ​.550% ​$13,560
    ​2011 ​8.400% ​.700% ​$12,740
    ​2010 ​7.250% ​.650% ​$12,520
    ​2009 ​6.8% ​.6% ​$12,300
    ​2008 ​7.2% ​.8% ​$12,000
    ​2007 ​8.2% ​1.0% ​$11,500

    Click here for an historical rate chart.​ 

    For experience-rated employers (those with three or more years of experience), the contribution rate is based on a ratio, called the benefit ratio, which is determined in such a way that the greater the unemployment caused by the employer, the higher the rate.

    Non-profit institutions and governmental entities may elect to make payments in lieu of contributions due. These are equal to 100% of regular benefit amounts, including dependents' allowances, that are paid to beneficiaries.


  • What is a benefit charge protest (BEN-118 or BEN-118R) that IDES sends to employers?

    ​An employer who was determined to be the chargeable employer is mailed a notification identifying the worker, number of weeks collected and the total charge amount at the end of each quarter. If the former worker collected benefits, a taxable or reimbursable employer can contest these charges.

    A taxable employer has forty-five days to file a written protest​. A reimbursable employer has twenty days to file a written protest.

    Note: the reimbursable employer must pay the billed amount regardless of protest status. If the protest is successful, the reimbursable employer will get relief later. If the protest is denied in whole or in part, the employer may request an administrative hearing.


  • What are my options for submitting complaints/allegations regarding UI Fraud?
    Use the Fraud Reporting Form, and send to IDES:
    • Online: llinois Department of Employment Security  
    • By Mail: 
      • Illinois Department of Employment Security
        Attention: Field Audit Manager  
        33 S. State Street, 10th Floor
        Chicago, Illinois 60603-2802

    • By Fax: Illinois Department of Employment Security Field Audit Manager FAX:  312-793-6542   
    • By Phone: 312-793-8333

  • Where do I send my completed WOTC certification request forms (including the 8850 & 9061 forms)?
    WOTC Unit
    33 S State St, 8th Floor
    Chicago, IL 60603


    (312) 793-2913